Frequently Asked Questions

When do orders ship?

We typically process and  ship all "in stock" orders within 1-2 business days of receiving them via USPS Priority Mail.  Customers will receive and email with tracking information when their order is processed.  Estimates on custom orders will be given when discussing the order on a case-by-case basis.

How do I adjust the "Tail-less" Waist Strap?

Please see our detailed instruction video here

Can I receive calls on my cell phone when it is in the Phone Faraday or Phone Silencer?

No, both the Phone Faraday and Phone Silencer products prevent your phone from receiving calls when it is in the pouch as part of their Signal Shield construction.  Your phone will, however, immediately regain signal when it is removed from the pouch.