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Shipping Wait Times & Frequently Asked Questions

  • All gear is hand-made in the USA. See Lead Times below.

  • If you have not yet received a "Shipped" email with tracking number your order is being processed.

  • If you received an order number we have your order.  Please check your spam/filtered emails for your order confirmation email, or Log In to your account o see your order

  • If you checked out without creating an account you can still set up an account with the exact same email and contact info you used to check out to see orders


All packs are made to strict quality standards. Tight Chutes is a small company, with full-time manufacturing operations in the US, where we prioritize quality and durability.   

LEAD TIMES

All orders ship within 3-4 business days**.
 

**Lead times are our best estimate, orders may ship sooner or slightly later based on order volume.

When will "Out of Stock" packs, be back?

In order to keep lead times reasonable, we may move certain packs out of production temporarily so we can focus our efforts on getting other packs out efficiently to customers. We estimate the return to production on the top right of the item page.

Can you make me a "Custom" pack?

Due to high order volume, we are currently not taking "Custom" orders.

Do you offer discounts? 

Not at this time. We respect what those who wish to better their communities provide; and in turn we work hard to provide fair and equal pricing to all of our customers. We take our "Made in the USA" mission seriously and partner with US suppliers, who share our passion for producing high quality materials, products, and jobs that strengthen our community. Our pricing reflects these values, and doesn't leave additional margin for discounts or retail partners. We do not offer influencer discounts or samples.

Which CCW Pack is right for what I carry? / What are the differences between the different CCW Packs?

The Voyager 2 is our most popular pack: fitting most Light and Optic equipped Compact and "X-Frame" 4" barrel handguns, and many Full-Size Duty guns as well (check sizing for lights and optics and extended mags though); the Voyager 2 will also fit a full-size cell phone and thin wallet in the front pocket. If you just want to carry a compact gun in the smallest pack possible, the Sport and Passport packs are a great option.  If you want to carry a Full Size and Fully Kitted Duty or competition pistol and/or want to carry all your EDC items in a pack, check out our Magnum pack.

Our Arcade is a dedicated cross-body pack and can fit up to fully-kitted duty pistols, phone, wallet, keys, and other handy EDC items. It's not quite as large as the Magnum, but large enough for most EDC configurations while remaining unimposing on the body.

Can I use the M.A.R.S. Lo-Pro with my current carry pack/fanny pack/backpack/bag? 

Any quality, well-built, CCW everyday carry fanny pack, waist pack, backpack, chest pack, cross body pack, satchel, or EDC sling bag with an adequate panel of Velco® or loop material is compatible. Tight Chutes Co does not currently certify/recommend any other manufacturer by name.  (If you are a pack-maker and want to submit your pack for certification please contact us.)

How do I adjust the "Tail-less" Waist Strap?

Please see our detailed instruction video here

Can I receive calls on my cell phone when it is in the Phone Faraday?

No, the Phone Faraday prevents your phone from receiving calls when it is in the pouch as part of its Signal Shield construction.  Your phone will, however, immediately regain signal when it is removed from the pouch.

What kind of water bottles fit best in the Session and Ridgeline packs?

The Session and Ridgeline packs were both designed to fit "Bike Water Bottles".  We sell premium "Purist" glass/silicon lined 100% drop-proof bike water bottles that are durable, easy to clean, and keep any plastic taste out of your water.

What is the "Freerider Belt" and do I need one?

The Freerider Belt is a durable, low-profile elastic belt made exclusively in our Utah Shop from a proprietary poly-elastic blend of our own design.  The belt provides the perfect blend of support and flex, and will hold its shape after months of sweat, dirt, and sun.  The low profile design fits great under our packs and let's you go full-send in your favorite pair of jorts; or just makes your favorite jeans more comfortable around town.

©2024 by Tight Chutes Co.

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